1. What types of businesses do you cater to?
We cater to a wide range of businesses, including restaurants, cafes, catering services, food trucks, bakeries, event planners, hotels, and more.
2. Do you offer customization options for packaging?
Yes, we offer customization services for packaging, including branding, logos, and design options. Contact us to discuss your specific requirements.
3. Are your products environmentally friendly?
We offer a range of eco-friendly options, including biodegradable materials, compostable products, and recyclable packaging. Look for the “Eco-Friendly” label on our products.
4. Can I order samples before making a bulk purchase?
Yes, we offer samples for most of our products. Please contact our sales team to request samples and discuss your needs.
5. What are your shipping options and delivery times?
We offer various shipping options to suit your needs, including standard and expedited shipping. Delivery times may vary depending on your location and order size.
6. How do I place an order?
You can place an order directly through our website or by contacting our sales team via email or phone. Our team will assist you throughout the ordering process.
7. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please reach out to our sales team for pricing and discount options for your specific order quantity.
8. Can I track my order once it has been shipped?
Yes, we provide tracking information for all shipped orders. You will receive an email with tracking details once your order has been dispatched.
9. Do you have a minimum order quantity (MOQ) for products?
Yes, we have MOQ requirements for certain products. Please refer to the product listings on our website or contact our sales team for more information.
10. Are your products safe for food contact?
Yes, all our products are made from food-grade materials and are safe for direct contact with food.
11. How do I contact customer support for assistance?
You can contact our customer support team via email or phone during business hours. Our team is ready to assist you with any questions or concerns you may have.